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Frequently asked Questions
Do you ship to my region
Do you ship to my region
We ship globally, if you don't see your region when at checkout get in touch with one of our experts.
Is the product i'm looking for in stock and available
Is the product i'm looking for in stock and available
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock" In the event there is no stock number and the unit does not read "Out of stock" these items are still able to be purchased but may have an added 1-2 weeks delivery schedule or are a Pre-Order solution. If in doubt though get in touch.
What are your returns policies
What are your returns policies
Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order
When will I receive my order
Most of our products are delivered within 1-2 weeks. Specialty appliances or pre-order units may take longer for delivery.
Where do I go for support
Where do I go for support
We want to make sure you get the most out of your units so details and support questions can be raised at https://support.timebeat.app
Is express shipping available
Is express shipping available
Express shipping can be available on certain units, always get in touch if you require shipping methods not seen online